Do you feel confident that you know the root cause of your customer’s problems? Do you know what their current state is, what their desired state is, and what the gap is?
This session is all about getting comfortable being consultative. It’s only by asking questions that you can deliver genuine consultative value to customers to help them achieve their goals and solve their challenges.
Watch this virtual training session and transform into a consultative advisor that focuses on solving problems, understanding client needs and ultimately delivering business value to clients.
All attendees will receive CSA/CSP credit hours towards their designations.
Date: June 18, 2020
Host: Cindy Stradling, Sales Agent, Facilitator and Coach
Language: English