Success is not about the value you can gain from a given account, it’s about the value your customer seeks from you. The more value you provide, the stronger your partnerships will be. Learn how to move beyond a supplier relationship and discover how to engage with your customer’s organization at a higher level and become a strategic partner.
Grow your wallet share naturally by evolving your traditional partnerships into synergistic relationships. Strategic account management is about navigating through your accounts, understanding what client’s value, and knowing when you need to adjust the time and value you invest in those accounts.
Host: Kerri Corturillo, Managing Partner at Results by Design Consultants Inc.
Language: English.
Success is not about the value you can gain from a given account, it’s about the value your customer seeks from you. The more value you provide, the stronger your partnerships will be. Learn how to move beyond a supplier relationship and discover how to engage with your customer’s organization at a higher level and become a strategic partner.
Grow your wallet share naturally by evolving your traditional partnerships into synergistic relationships. Strategic account management is about navigating through your accounts, understanding what client’s value, and knowing when you need to adjust the time and value you invest in those accounts.
Host: Kerri Corturillo, Managing Partner at Results by Design Consultants Inc.
Language: English